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893ct vvs 1 cullian cut diamond

893ct vvs 1 cullian cut diamond

4,000.00

In stock

4,000.00

893ct 45.4*58.9mm  pear shape  vvs 1 cullian cut diamond

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Item will be shipped in 1 business day

Description

vvs 1 cullian cut diamond 893 ct 

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Shipping Policy

d'Horlogerie de Genève®Official site SMALLER ITEMS

Smaller items are usually delivered within 7 working days, Monday to Saturday, 7.30am - 6.30pm. Some couriers may deliver slightly earlier or later.

Once your item has left our warehouse, we’ll send you an email with tracking information.

Couriers we use for standard deliveries include Royal Mail, Hermes, DHL and DPD.


LARGER ITEMS

Larger items

See for goods delivered by external suppliers.

We cover the majority of the mainland UK with our van fleet, and when you place an order you’ll have the option to pick a delivery date and slot as you’re going through checkout.

We always offer a FREE 10-hour standard delivery slot for large items being delivered

Free UK standard delivery takes from 3 working days, and the exact lead time we’ll offer you during checkout depends on your postcode and availability of delivery slots at that time.  The delivery slots are:

  • Monday to Friday 7am - 5pm or 11am - 9pm 
  • Saturday  7am - 5pm

We'll contact you by text the night before your delivery to narrow your am or pm slot down to a 2-hour window, and we'll confirm that on the day when the van leaves our warehouse.

If you live in a highland, island or rural postcode, delivery may take longer than 7 working days. We won’t offer you a delivery slot during checkout, but our carrier will contact you after you place your order to arrange delivery.  We always aim to deliver your order within 7 working days, but it’s subject to postcode and carrier availability. Check for your postcode in Delivery exceptions section below.


WHY IS THE DELIVERY TIME LONGER THAN I’D EXPECT?

Some of our furniture is made to order - so it’s made just for you and may take time before it’s ready to be sent to you.

We work with various approved suppliers, who help us offer you a wider range of products. These suppliers may offer different delivery times and options.

Refund Policy

ORDERS

We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.  which is incorporated into these Conditions.

CONTRACT CREATION AND ELECTRONIC CONTRACTING

The technical steps required to create the contract between you and us are as follows:

  • You place the order for your products on the Website by pressing the confirm order button at the end of the checkout process. You will be guided through the process of placing an order by a series of simple instructions on the Website
  • You'll need JavaScript enabled on your computer to buy products and check out. Please enable JavaScript in your browser, then refresh your browser to continue. Alternatively,
    • We may send you an order acknowledgement email as soon as you place your order, and you will receive an order confirmation email detailing the Products you have ordered. These emails do not constitute acceptance of your order
    • For items being delivered to you (as opposed to Click & collect), when your product is shipped from our warehouse we will send you a despatch confirmation email
    • Order acceptance and the completion of the contract between you and us will take place on the despatch to you of the Products ordered unless we have notified you that we do not accept your order, or you have cancelled it in accordance with the instructions 
    • For most products sent directly from our warehouse, your credit/debit card will be charged when your order is placed.
    • If the product is being delivered direct to you from a supplier, for instance in the case of larger products such as electrical appliances and furniture, you may be charged at any point between confirmation of your order and despatch. The exact timing of this will vary according to supplier and the product you're ordering

    Non-acceptance of an order may be a result of one of the following:

    • The product you ordered being unavailable from stock
    • Our inability to obtain authorisation for your payment
    • The identification of a pricing or product description error
    • Your not meeting the eligibility to order criteria set out in the main Terms & Conditions
    • If you are placing an order for an item that by law is age-restricted, then by clicking the order confirm button you are also confirming to us that you are of at least the legal age required to purchase the product. By clicking the order confirm button, you further acknowledge and consent to us taking steps to verify your age by reference to publicly-available third-party sources.  We reserve the right not to supply any age-restricted product where we reasonably believe that you are below the relevant minimum age.
    • All age-restricted goods must be received by a person who is at least 18 years old at the time of delivery or click & collect handover. We require this regardless of the relevant age limit for the age-restricted product. As an example, age-restricted digital media with an age restriction of 15 can only be given over at the point of delivery or Click & collect handover to an individual who is 18 years old or over.
    • We reserve the right to request proof of age identification from you if your order contains age-restricted goods, and we are unsure that you are at least 18 years old at the point of delivery or at the point of Click & collect handover. For the delivery or handover of all age-restricted goods, we operate on a Challenge 25 basis, which means that if we think you look under the age of 25, we will ask you to show us proof of age identification. If you are asked for proof of age identification and are unable to provide us with any, we reserve the right to withhold the delivery or Click & collect the order.
    • We reserve the right to limit the number of a given item that can be bought by an individual customer should we deem it appropriate. We also reserve the right to suspend your account and any associated accounts and contact you if we notice an unusual pattern of returns activity or there is other suspicious activity associated with your account or any associated accounts. In the event that this happens you will receive an email not notify you of this
    • Should we have taken payment prior to non-acceptance of your Order then we will refund you, but please note that it can take up to 5 days for the bank to transfer the funds to you

    The contract will be concluded in English.

    The details of your specific contract will not be filed by If you do require any information regarding orders you have placed , please write to us at: Customer Services

    CONSUMER CONTRACTS REGULATIONS 2013

    This legislation offers you the following cancellation rights when you buy online or by phone:

    • You are entitled to cancel your contract if you so wish, provided that you exercise your right no longer than 14 days after the day on which you receive the goods or services.
    • Your right to return or cancel products does not apply to goods that are made to measure or are made to your specification, that have been clearly personalised or which by reason of their nature cannot be returned or are liable to deteriorate or expire rapidly. This doesn't affect your statutory rights if goods are faulty or not as described.
    • If you wish to exercise your right of cancellation, you are obliged to retain possession of the goods and take reasonable care of them.
    • To exercise the right to cancel, you must inform us of your decision to cancel your contract by a clear statement, including details of your name, geographical address, details of the order you wish to cancel and, where available, your phone number and email address.
    • If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery). 
    • We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.
    • If you decide to cancel, you should return the goods to us at your cost within 14 days of such cancellation and we will reimburse to you (by the method used to pay for the original transaction) the amount in relation to goods to which cancellation rights apply. This includes the cost of delivery (except for the supplementary costs arising if you choose a type of delivery other than our standard and least expensive method of delivery). 
    • We may make a deduction from the reimbursement for loss in value of any goods supplied, if the loss is the result of unnecessary handling by you. We will make the reimbursement no later than 14 days after the day we receive back from you any goods supplied.

      RETURNS POLICY. OUR CUSTOMERS TERMS & CONDITIONS

      Exchanges and refunds

      OUR EXTENDED CHRISTMAS RETURNS POLICY

      We’ve extended our usual limit for returns just for the festive season. Any gift bought between 1 October 2021 and 24 December 2021 can be returned up until 28 January 2022, if it’s unwanted or unsuitable.

      Please ask for a gift receipt in store so that the recipient can also return the present. Gift receipts aren’t available for all online orders, but for smaller items you’ll be offered the option in checkout to remove prices from the delivery note.

      All other terms and conditions apply. This doesn’t affect your statutory rights.


      RETURNING YOUR PRODUCT BECAUSE YOU CHANGED YOUR MIND

      Please return your item unused and in original condition (including all labels and tags intact) with proof of purchase within 35 days, and we’ll give you an exchange or refund, as long as your returned product meets our terms and conditions.

      For online and telephone purchases, we'll refund the standard delivery charge if the full order is returned within 14 days.

      If you wish to return an item of jewellery or a watch which has a value of over £500, please take it back in person to a selected and do not return by post or courier. Please be aware that we'll only process your refund once the item has been returned to and checked by our specialist; this can take up to 14 days.


      RETURNING A FAULTY ITEM

      If your product develops a fault within 30 days of purchase, please return with proof of purchase and we’ll exchange or refund it. Please disable any security features and remove your personal data.

      After 30 days, we’ll repair or replace the product in accordance with the terms of the Consumer Rights Act 2015.

DO YOU STILL HAVE THE DELIVERY NOTE FROM YOUR ORDER?

Cancellation / Return / Exchange Policy

Terms & conditions of our policy

If you've changed your mind about keeping your purchase, please return it in its original condition with proof of purchase and we'll exchange or refund it.

By original condition we mean:

  • you’ve kept all original packaging and labels in good condition and the product can be resold at full price
  • you haven’t used the product
  • the product contains no personal data and isn’t registered to a user.

Unless faulty, this must be within 35 days of purchase:

  • If you have your receipt or order confirmation email, we’ll refund using the original payment method used. If you purchased online with a gift card or voucher, usually we’ll refund you to an e-gift card.
  • We’re unable to refund or exchange products made to your own specifications or personalised for you, unless faulty.
  • See below for the full list of products that can’t be returned
  • For online or telephone purchases we’ll refund the standard delivery charge, provided you return the full order within 14 days. If you are only returning some of the items on your order, then we will only refund the cost of those items
  • Please note that if you return products which are outside our returns policy or if you don’t have proof of purchase, we’re unable to process a refund, so please keep your receipt or order confirmation.  Which products can't be returned?

    The following products won’t be eligible for exchange or refund (unless faulty or not as described):

    • Products you received over 35 days ago
    • Products that have been opened or unsealed (other than where necessary to inspect)
    • Products without original packaging or labels
    • Products or packaging in poor condition
    • Products that contain your personal data or have been manufacturer-registered
    • Gift Cards, CDs or vinyl records that have been opened
    • Perishable goods that contain food products (eg. Hampers) or which have an expiry date
    • Live plants and trees (including live Christmas trees)
    • Computer software that has been opened or redeemed
    • Where a product has been personalised for you, or made to your specific measurements
    • Products that cannot be returned for hygiene reasons:
      • Pierced earrings
      • Face coverings
      • Swimwear (where the hygiene seal has been removed)
      • Lingerie briefs and stick-on bras
      • Bedding
      • Mattresses (unless indicated in a supplier promotion)
      • Beauty products
      • Toilet seats and brushes
      • Personal care products (such as electric razors, breast pumps)

    Please note that if you return products which are outside our returns policy or if you don’t have proof of purchase, we’re unable to process a refund, so please keep your receipt or order confirmation.

    If you cancel the policy within 45 days from receipt of your documentation or from the policy start date, whichever is later, you will receive a full refund of the premium paid.

    After 45 days you may cancel the policy and will receive a pro rata refund of the premium you have paid based on the number of full unexpired months of cover remaining, regardless of whether a claim has been made, except where the Policy has ceased as detailed under 

    If this policy has been provided free of charge then you are not entitled to a refund.


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