Due to the digital nature of products and services, we are unable to provide refunds on any purchases. In most cases you have paid for services and/or products and seen the results of using them and received profit from the efforts or deployment and usage of online tools or services. If you do not see ROI, or return on investment that was promised, DecoVic Limited will do everything in its power to ensure that the lack is made up to you in some way. However, as Google and other online entities are constantly changing their services, which influences everything online, there can be no iron-clad promises made or returns expected. That would be beyond the scope and ability of DecoVic Limited to control. However, we DO suggest that if you ARE having issues, you let us try to help you – submit an email support ticket to support@decovic.com or call +44 (0) 734273-9199 before you decide to cancel. Often it’s a simple fix to get things up and running for you again, or to determine why something broke for you (which happens all the time online) – we’re here to help. If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please submit an email support ticket to support@decovic.com or call +44 (0) 734273-9199. DecoVic Limited customer service representatives are available 24/7 at Email: support@decovic.com or call Phone: +44 (0) 734273-9199 for any billing related questions.